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Refund and Cancellation Policy

EBOOKS | COURSES

Digital Products

1. Refund Policy:

1.1 Digital Products:

We offer a 15-day refund policy for our digital products, which include ebooks and course modules. If you are not satisfied with your purchase, you may request a refund within 15 days from the date of purchase.

1.2 Conditions for Refund:

Refunds will only be processed if the request is made within the specified 15-day refund period. To be eligible for a refund, the product must be unused and in the same condition as received. Refunds will not be provided for products that have been downloaded, accessed, or used in any way.

1.3 Refund Process:

To request a refund, please contact our customer support at info@omgeedigital.com with your order details. Refunds will be processed within 15 days upon approval. Refunds will be issued in the original form of payment.

2. Cancellation Policy:

2.1 Cancellation of Digital Products:

Once an order is placed for digital products, including eBooks and course modules, it cannot be canceled after the product has been accessed or downloaded.

2.2 Cancellation Process:

If you wish to cancel your order for a digital product, please contact our customer support at info@omgeedigital.com as soon as possible. Cancellation requests will be considered on a case-by-case basis.

3. Exceptions:

The refund and cancellation policy may be subject to exceptions based on specific promotions, campaigns, or unique circumstances. Any such exceptions will be communicated at the time of purchase.

4. Contact Information:

For any inquiries regarding refunds, cancellations, or general assistance, please reach out to our customer support team at info@omgeedigital.com.

5. Governing Law:

This refund and cancellation policy shall be governed by and construed under the laws of The National Capital Territory (NCT) of Delhi.

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